Shay is driven, thoughtful, communicative and generous. Driven, because she extends herself to make sure the processes she delivers for the group will lend to more productivity and increased operational efficiency. Thoughtful, because she leads with a gentle hand and through probing questions allows her reports to uncover the answers they seek. Communicative, because she constantly seeks guidance and feedback to ensure the projects she delivers exceed expectations. Generous, because she has an open door policy to listen to and provide guidance on any issues. Where she can help, she will and where she can’t, she will direct you to someone who can.